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Service

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Model Codes used by all SRAM brands identify the differences between a Pike Select (FS-PIKE-SEL-B4) and a Pike Ultimate (FS-PIKE-ULT-B4) or between a standard Red AXS rear derailluer (RD-RED-E-D1) and an XPLR version (RD-RED1-E-D1). 

These Model Codes are used to link information to specific products and can be used to search for manuals and documentation, access tuning information within the RockShox Trailhead app, or review spare parts in the various SRAM, RockShox, or ZIPP Spare Parts Catalogs. 

Model Code example: RS-DLX-SEL-B2

RS = Product Type - Rear Shock
DLX = Platform/Series - Deluxe
SEL = Model - Select
B2 = Version - (B - second generation, 2 - second iteration)

To identify a product's Model Code or access information, locate the serial number on the product and enter it into the Search by Model Name or Serial Number field at www.sram.com/service.

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If the product does not have a serial number, search by the product's name and select from the results.

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After entering the serial number or selecting the appropriate search result, the Service Information page for the specific associated Model Code will open. Review the attributes of the product for the entered serial number and view all documents associated for that product's Model Code.

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