WEBSITE TERMS OF USE

Please read carefully before using this site. This site is owned and operated by SRAM, LLC together with its subsidiaries and affiliates (collectively “we”, “us” or “our”). These Website Terms of Use (“Terms of Use”) are a legal agreement between you and SRAM, LLC, and its subsidiaries and affiliates applicable to your use of the SRAM, LLC websites (www.sram.com, www.axs.sram.com, www.trailhead.rockshox.com, www.sramconnect.com, www.sramnation.com) (the “Sites”). By using the Sites, you signify your agreement to these Terms of Use. If you do not agree with these terms, please do not use the Sites. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Your continued use of the Sites following changes to these terms will signify your acceptance of the revised terms. If you have questions regarding these Terms of Use, please contact us at:

Data Protection Officer
SRAM, LLC
1000 W Fulton Market, Floor 4
Chicago, Illinois 60607, USA
Email: [email protected]
Telephone: +1-312-664-3002 

General

Except for certain material on a registered user’s account, all material on the Sites is information of a general nature and does not address the circumstances of any particular individual or entity. None of the material on the Sites is intended to provide medical, legal, or diagnostic advice. No information on the Sites constitutes a comprehensive or complete statement of the matters discussed or the law relating thereto. No action should be taken or omitted to be taken in reliance upon information on the Sites. Advice from a suitably qualified professional should always be sought in relation to any particular matter or circumstance.

Access

You may access and use the Sites solely to view information about the products and services offered by us for your informational use or as expressly authorized by SRAM, LLC. You agree not to access or use the Sites for any other purpose including, without limitation, any purpose that is prohibited by these Terms of Use or that is otherwise unlawful. You further agree to comply with all applicable U.S. and international laws, statutes, ordinances, regulations, contracts and applicable licenses regarding your use of the Sites. We may, in our sole discretion, terminate or suspend your access to, and/or use of, the Sites, or any portion thereof, at any time, with or without notice and for any reason (or no reason), and you agree that (a) if your authorization to access the Sites is terminated, you will not thereafter access, or attempt to access, the Sites, directly or indirectly, and (b) if your authorization to access the Sites is suspended, you will not thereafter access, or attempt to access, the Sites, directly or indirectly, until your suspension is removed and we give you express notice thereof.

Links to Other Sites

The Sites may feature various links to HTML, scripts, graphics, images, video and audio, databases or other media assets, websites, content, or other files not hosted or operated by us (each, a “Third Party Site”), and all such links are provided solely as a convenience to you. We have not reviewed any Third Party Site and do not control and are not responsible for any Third Party Site or its content. Notwithstanding any content on the Sites indicative of the contrary, we make no endorsement of or representation about any Third Party Site, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any Third Party Site linked to in the Sites, you do so entirely at your own risk. We assume no responsibility for the privacy, terms of use or other policies of any Third Party Site. We recommend that you review any Third Party Site’s privacy policies before submitting any information. We assume no responsibility and shall not be liable for any damage to or viruses that may infect your computer equipment or other property, or for any loss or corruption of data resulting from any Third Party Site navigated to or accessed from links hosted on or contained in the 
Sites.

Products or Services

Certain products of services may be available exclusively online through the Sites.  These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display  as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales ofour products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue anany product at any time. Any offer for any product or service made on the Sites is void where prohibited.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address and phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Ownership; Restrictions on Use of Materials 

You acknowledge and agree that the Sites, and any software and information used in connection with the Sites contain proprietary and confidential information that is protected by applicable intellectual property and other laws. The entire content included in the Sites, including but not limited to text, graphics or code, is owned by or licensed to us. We reserve the right to make changes to the content of the Sites at any time without notice, including with respect to our products, equipment, specifications, models, colors, and materials. You may download, view, and print text and graphics from the Sites, provided that such content is only used for informational, non-commercial purposes, and is not modified or altered in any way. Nothing contained on the Sites should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on the Sites without the express written permission of SRAM, LLC. Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from the Sites in whole or in part without our prior written permission. You should assume that everything you see, read or access on the Sites is copyrighted and owned by SRAM, LLC unless otherwise noted, and may not be used except as provided in these Terms of Use without our express written permission. Our trademarks listed below under “SRAM trademark list and acknowledgements” are trademarks or registered trademarks of SRAM, LLC. Other trademarks, service marks, slogans, logos and trade names identified on the Sites are either our trademarks or trademarks of a third party licensor or other provider. None of these marks, names or logos may be used without the prior written consent of their owner.

If you believe that your work has been copied and is accessible on the Sites in a way that constitutes copyright infringement, you may notify us by providing our copyright agent with the following in writing:

• Identification of the copyrighted work that you claim has been infringed;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
• Your name, address, telephone number, and email address;
• A statement by you that you have a good faith belief that the disputed use is infringing and not authorized;
• A statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf; and
• The electronic or physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.

To submit a notification of claimed infringement, please contact our Designated Agent at the following address:

Maria Adams, Brand Protection Manager
SRAM, LLC
1000 W. Fulton Market, Floor 4
Chicago, Illinois 60607, USA
Email: [email protected]
Phone: +1-312-664-8800 x1392 

SRAM Trademark List and Acknowledgements

These are registered trademarks of SRAM, LLC:

1:1®, 202®, 303®, 353®,404®, 808®, 858®, Accuwatt®, Avid®, AXS®,Bar®, Bioposition®,Blackbox®, Bluto®, BoXXer®, DoubleTap®, eTap®, Firecrest®,Firex®, GIGA PIPE®, Grip Shift®, GX®, GXP®, Holzfeller®, Hussefelt®, ICLIC®, i-Motion®, Judy®,Know Your Powers®, NSW®, NX®, Omnium®, OSMOS®, Pike®, PowerCal®, PowerLock®, PowerTap®, Qollector®, Quarq®, RacerMate®,Reba®, Reverb®, Rock Shox®, Rudy®, Ruktion®, Service Course®, ShockWiz®, SID®, Single Digit®, Speed Dial®, Speed Weaponry®, Spinscan®, SRAM®,SRAM APEX®, SRAM EAGLE®, SRAM FORCE®, SRAM RED®, SRAM RIVAL®, Stylo®, SX®, TIME®, Truvativ®, Tyrewiz®, UDH®, Varicrank®, Velotron®, Vivid®, X0®, X01®, X-SYNC®, XX1®,Yari®, ZEB®, ZIPP® 

These are registered logos of SRAM, LLC:

 

These are trademarks of SRAM, LLC:

10K™, 1X™, 30™, 30 Course™, 35™, 302™, 454™,  3ZERO MOTO™, ABLC™, AeroGlide™,AeroBalance™,AeroLink™, Airea™, Air Guides™, AirWiz™, AKA™, AL-7050-TV™, ATAC™, ATMOS™, Automatic Drive™,AxCad™, Axial Clutch™, Base™, BB5™, BB7™, BB30™,Bleeding Edge™, Blipbox™,  BlipClamp™, BlipGrip™, Blips™, Bottomless Tokens™, Buttercup™, Cage Lock™, Carbon Bridge™,Centera™, Charger 2™,Charger™, Charger Race Day™, Cleansweep™, Clickbox Technology™, Clics™, Code™, Cognition™, CoLab™, Connectamajig™, Counter Measure™, CYCLO™, DB8™, DD3™, DD3 Pulse™,DebonAir™, Deluxe™, Descendant™, DFour™, DFour91™, DH™, Dig Valve™, DirectLink™,Direct Route™, Domain™, DOT 5.1™, Double Decker ™, Double Time™, Dual Flow Adjust™, Dual Position Air™, DUB™, DUB-PWR™, DZero™,   E300™, E400™, Eagle™, E-Connect4™, ErgoBlade™, ErgoDynamics™, ESP™, EX1™,Exact Actuation™, Exogram™, Fast Black™, Flight Attendant™, Flow Link™, FR-5™, Full Pin™, G2™, G40™, Gnar Dog™, GS™, Guide™, Hard Chrome™, Hexfin™, HollowPin™, Howitzer™, HRD™, HS2™,Hybrid Drive™, Hyperfoil™, i-3™, Impress™, Jaws ™, Jet™,  Kage™, Komfy™, LINK™, Lyrik™, MatchMaker™, Maxle™, Maxle 360™, Maxle DH™,Maxle Lite™, Maxle Lite DH™, Maxle Stealth™, Maxle Ultimate™, MicroAdjust™, Micro Gear System™,Mini Block™, Mini Cluster™,  Monarch™, Monarch Plus™,Motion Control™, Motion Control DNA™, MultiClics™, MRX™, MX™, Noir™, OCT™, OmniCal™, OneLoc™, Paceline™, Paragon™, PC-1031™, PC-1110™, PC-1170™,  PG-1130™, PG-1050™, PG-1170™, Piggyback™, Poploc™,  Power Balance™, Power Bulge™, PowerChain™, PowerDomeX™, Powered by SRAM™, PowerGlide™, PowerLink™, Power Pack™, Power Spline™, Predictive Steering™, Pressfit™, Pressfit 30™, Prime™,Qalvin™, R2C™, Rapid Recovery™, Recon™, Revelation™, Riken™, Roller Bearing Clutch™, Rolling Thunder™, RS-1™, Rush™ Damper, RXS™, Sag Gradients™, Sawtooth™, SCT -  Smart Coasterbrake Technology, Seeker™, Sektor™, SHIFT™, ShiftGuide™, Shorty™, Showstopper™, SIDLuxe™,Side Swap™,Signal Gear Technology™, SL™, SL-70™, SL-70 Aero™, SL-70 Ergo™, SL-70 XPLR™, SL-80™, SL 80 RACE™, SL-88™, SLC2™, SL SPEED™, SL Sprint™, Smart Connect™, Solo Air™, Solo Spoke™, Speciale™, SpeedBall™, Speed Metal™, SRAM APEX 1™, SRAM Force 1™, SRAM RIVAL 1™,S-series™, Stealth-a-majig ™, StealthRing™, Super-9™, Supercork™, Super Deluxe™, Super Deluxe Coil™, SwingLink™, Tangente™, TaperCore™, ThruShaft™, Timing Port Closure™,Tool-free Reach Adjust™, Top Loading Pads™, Torque Caps™,TRX™, TSE Technology™, Turnkey™, TwistLoc™, VCLC™, Velocio™, Vent Valve Technology™, Vivid Air™, Vuka Aero™, Vuka Alumina™,Vuka Bull™, Vuka Clip™, Vuka Fit™, Vuka Shift™AXS®, Wide Angle™,WiFLi™, X1™, X3™, X4™, X5™, X7™, X9™, X-Actuation™, XC™, X-Dome™, XD™, XDR™, XG-1150™, XG-1175™, XG-1180™, XG-1190™, X-Glide™, X-GlideR™, X-Horizon™, XLoc Sprint™, XPLR™,  XPRESSO™, XPRO™, X-RANGE™, XX™, Zero Loss™, ZM1 MOTO™, ZM2™, ZR1™

Specifications and colors subject to change without prior notice.

Trademarks owned by other companies that must be acknowledged:

Abbey Bike Tools™ is a trademark owned by Abbey Bike Tools, LLC
LEVEL® is a registered trademark of Kross S.A., seated in Przasnysz, Poland
RE:aktiv® is a registered trademark of Trek Bicycle Corporation
Bontrager® and Aeolus® are registered trademarks of Trek Bicycle Corporation
Boost™ is a trademark owned by Trek Bicycle Corporation
Brose® is registered trademark of Brose Fahrzeugteile GmbH & Co.
Bryton® is a registered trademark of Bryton Inc.
Campagnolo® is a registered trademark of Campagnolo S.R.L.
Cannondale® is a registered trademark of Cycling Sports Group, Inc.
Castelli® is a registered trademark of Castelli S.p.A.
Coolmax® is a registered trademark of INVISTA North America S.A.R.L.
Easton® is a registered trademark of Easton Sports Inc.
FFWD® is a registered trademark of Henk Schipper
Garmin® is a registered trademark of Garmin, Ltd.
Headsweats® is a registered trademark of Alan Romick
HED® is a registered trademark of Hed Cycling Products, Inc.
iOS® is a registered trademark of Cisco Technology, Inc.
Kevlar® is a registered trademark of E. I. du Pont de Nemours and Company
Loctite® and 242® are registered trademarks of Henkel Corporation
NUDE™ is a trademark of Scott Sports SA. SCOTT® is a registered trademark of Scott Sports SA
Pantone® is a registered trademark of Pantone, Inc.
Planet X® is a registered trademark of David Loughran
PLUSH™ and Extra™ are trademarks owned by Maxima Racing Oils
RE:aktiv™ and Thru Shaft™ are trademarks owned by Trek Bicycle Corporation
Sapim® is a registered trademark of SAPIM, naamloze vennootschap
Shimano® is a registered trademark of Shimano Inc. Japan
Slick Honey® is a registered trademark of Quality Bicycle Products, Inc.  
Specialized® is a registered trademark of Specialized Bicycle Components, Inc
TORX® is a registered trademark of Acument Intellectual Properties, LLC
Tour de France® is a registered trademark of Societe du Tour de France
TREK® is a registered trademark of Trek Bicycle Corporation
Vittoria® is a registered trademark of Vittoria Industries North America, LLC
Maxima Racing Oils® is a registered trademark of Maxima Racing Oils
Maxima™, Extra™, Serene™, PLUSH™ are trademarks owned by Maxima Racing Oils
Phil™ is a trademark of Phil Wood & Co.
Pedro’s® is a registered trademark of Pedro’s, Inc
Wahoo™ is a trademark of Wahoo Fitness, LLC
SCOTT® is a registered trademark of Scott Sports SA
NUDE™ is a trademark of Scott Sports SA
World Bicycle Relief® is a registered trademark of World Bicycle Relief, NFP
The Power of Bicycles® is a registered trademark of World Bicycle Relief, NFP
is a registered trademark of Shimano Inc. Japan

Copyright notice: Copyright © 2022 SRAM LLC

Restricted Area 

Certain portions of the Sites may be accessible only to users that register to use those portions of the Sites (“Registered Users”). Unauthorized use of the restricted portions of the Sites (“Restricted Area”), including, but not limited to, unauthorized entry into the Restricted Area, misuse of usernames or passwords, access of the Restricted Area beyond the scope of your authorization, or misuse of any access information or information contained in the Restricted Area, is strictly prohibited. You may not attempt to gain unauthorized access to the Restricted Area or any of our computer systems or networks, through hacking, password mining or any other means. If you register to use the Restricted Area, you will choose or be issued a username and password and, once you have a username and password, you will be considered a Registered User and issued an account to use the Sites. However, we may terminate your status as a Registered User for any reason (or no reason) with or without notice to you, and you agree not to access the Restricted Area at any time after we give you notice of such termination.

Password

If you are issued a username and password, you may not authorize any third party to access and/or use your username, password, or account on your behalf. Accordingly, you agree to protect your username and password by, among other things, keeping your username and password confidential. You agree not to provide your username, password, or account information to any third party. You agree to notify us immediately of any suspicious or unauthorized use of your username, password, or account. If you fail to comply with the foregoing obligations, you will be held fully responsible for all activities conducted using your username, password, or account.

Forums

“Forum” means a chat area, bulletin board, or e‑mail function offered as part of the Sites. Harassment in any manner or form on the Sites, including via e‑mail and chat or by obscene or abusive language, is strictly forbidden. You shall not upload to, distribute through, or otherwise publish on or through the Sites any content that is libelous, defamatory, infringing, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or otherwise give rise to liability or violate any law. The Forums shall be used only in a noncommercial manner. You shall not, without our express approval, distribute or otherwise publish any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services. By uploading materials to any Forum or submitting any materials to us, you automatically grant us a perpetual, royalty‑free, irrevocable, nonexclusive right and license, subject only to express restrictions set forth in our Global Privacy Policy, to use, reproduce, modify, adapt, publish, translate, create derivative works from, and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the world.

We do not and cannot review all communications and materials posted to or created by users accessing our Sites and are not in any manner responsible for the content of these communications and materials. We reserve the right, however, to block or remove communications or materials that we determine to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another, or (d) offensive or otherwise unacceptable to us in our sole discretion.

Security

The security of our networks and applications is a high priority at SRAM.  If you have questions about our security or have information about a vulnerability in our system, please contact us at [email protected].

Privacy Policy

The treatment of your access to the Sites, including, but not limited to, any personal data that we or third parties collect when you are on the Sites and when you use or purchase any goods or services provided by us or offered through the Sites, is subject to and governed by our Global Privacy Policy. Please review our Global Privacy Policy, which also governs your visit to the Sites, to understand our practices.

Disclaimer

THE CONTENT IN THE SITES IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONE‑INFRINGEMENT. WE DO NOT WARRANT THAT THE OPERATION OF THE SITES WILL BE UNINTERRUPTED OR ERROR‑FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THE SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

YOU AGREE THAT WE HAVE THE RIGHT TO CHANGE THE CONTENT OR TECHNICAL SPECIFICATIONS OF ANY ASPECT OF THE SITES AT ANY TIME IN OUR SOLE DISCRETION. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES IS ACCESSED AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY LIABLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING FROM USE OF OR INABILITY TO USE THE SITES, INCLUDING THOSE CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE IN CONNECTION WITH YOUR USE OF THE SITES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY OR MAY NOT APPLY TO YOU.

Termination

We reserve the right, in its sole discretion and for any reason, to terminate your access to the Sites and the related services or any portion thereof at any time, without notice.

Language

In case of any inconsistency between these English language Terms of Use and their translation into another language, this English language document controls.

Choice of Law 

SRAM, LLC operates the Sites within the United States of America, and these Terms of Use are governed by the laws of the United States of America and the State of Illinois, without giving effect to the conflict of law provisions thereof and expressly excluding any application of the United Nations Convention on Contracts for the International Sale of Goods. Any legal action to enforce or interpret these Terms of Use shall be brought in and only in the applicable state court located in Cook County, Illinois, or, if the United States District Courts would otherwise have jurisdiction, in the United States District Court for the Northern District of Illinois.

Changes in this Policy

We reserve the right to change, amend, adjust, add to or delete from these Terms of Use and our Global Privacy Policy from time to time, as necessary and, except as required by applicable law, without notice. We advise that you check the Sites frequently to obtain updates, and you expressly agree to be bound by any such updates.

General

You agree that these Terms of Use and our Global Privacy Policy collectively describe the entire agreement between us with respect to the subject matter described therein. If any provision of these Terms of Use shall be deemed unlawful, void, or for any other reason unenforceable, then that provision shall be deemed severable from the remainder of the Terms of Use and shall not affect the validity and enforceability of any remaining provisions.