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Dealers access this portal to report and manage warranty & repair activity. Service documents can also be retrieved by serial number.
SRAM B2B Dealer Service Portal
For Tech Support, or to set up a Service account, please call SRAM Tech Support at 1-800-346-2928.
Mon-Fri: 11am - 6pm EST (Closed 1-2pm daily for lunch)
Dealers use this portal to purchase directly from SRAM, check inventory availability & manage invoices.
SRAM B2B Dealer Sales Portal
If you are a USA Dealer in need of sales support or would like to set up a Sales account, please call SRAM Customer Service at 1-800-231-6755.
Mon-Thu: 11am - 6pm EST, Fri: 11am - 4:30pm EST