Dealers

SRAM B2B Dealer Service Portal

Dealers access this portal to report and manage warranty & repair activity. Service documents can also be retrieved by serial number.

For Tech Support, or to set up a Service account, please call SRAM Tech Support at 1-800-346-2928.

Mon-Fri: 11am - 6pm EST (Closed 1-2pm daily for lunch)

Dealers use this portal to purchase directly from SRAM, check inventory availability & manage invoices.

If you are a USA Dealer in need of sales support or would like to set up a Sales account, please call SRAM Customer Service at 1-800-231-6755.

Mon-Thu: 11am - 6pm EST, Fri: 11am - 4:30pm EST