Dealers

Dealer Support

Find answers to frequently asked questions about compatibility, use, and more.

Installation, Set-up Guides, User Manuals

Installation and Service videos

Online STU Learning Platform

Dealers access this portal to report warranty claims and retrieve documents.

For Tech Support, or to set up a Service account, please call SRAM Tech Support at 1-800-346-2928.

Mon-Fri: 11am - 6pm EST (Closed 1-2pm daily for lunch)

Program dealers access this portal to purchase a select offering of products and check inventory levels.

If you are a USA Dealer in need of sales support or would like to set up a Sales account, please call SRAM Customer Service at 1-800-231-6755.

Mon-Thu: 11am - 6pm EST, Fri: 11am - 4:30pm EST