{{ data.msg }}

Your browser does not support all of our website’s functionality. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox.

Service

Browse By Product

searching

These services are available to riders in the United States only. If you are a Retailer please visit our B2B Login page.

Keeping your RockShox Fork/Shock/Seatpost functioning like new requires periodic service to maintain optimal performance. Depending on the terrain and environmental conditions in your location, your riding style and skill level, you may see more optimum performance if you service your SRAM and RockShox products at shorter intervals.

Service is supported for Model Year 2015 and newer product. You can verify the Model Year using the Serial Number document.

 

Suspension Fork Services

Open Bath — $140 USD*

200h Service for your RockShox open bath MotionControl(MoCo)/DNA/TurnKey fork

  • Cleaning & visual inspection of your fork**
  • Perform full-service (including all seals and Maxima fluids) with RockShox service kit
  • Test full functionality of your fork
  • Final cleaning and baseline setup

Charger — $170 USD*

200h Service for your RockShox charger fork (all charger cartridge damping systems)

  • Cleaning & visual inspection of your fork**
  • Perform full-service (including all seals and Maxima fluids) with RockShox service kit
  • Test full functionality of your fork
  • Final cleaning and baseline setup
     

Submit Service request

 

Rear Shock Services

Inline — $140 USD*

200h Service for your RockShox inline shock (without external reservoir)
ie. Monarch, Deluxe, SIDLuxe

  • Cleaning & visual inspection of your shock**
  • Perform full-service (including all seals and Maxima fluids) with RockShox service kit
  • Test full functionality of your shock
  • Final cleaning and baseline setup 

Piggyback — $160 USD*

200h Service for your RockShox shock with an external reservoir
ie. Monarch Plus, SuperDeluxe

  • Cleaning & visual inspection of your shock**
  • Perform full-service (including all seals and Maxima fluids) with RockShox service kit
  • Test full functionality of your shock
  • Final cleaning and baseline setup

Vivid Air — $200 USD*

200h Service for your RockShox Vivid Air

  • Cleaning & visual inspection of your shock**
  • Perform full-service (including all seals and Maxima fluids) with RockShox service kit
  • Test full functionality of your shock
  • Final cleaning and baseline setup

Submit Service request

 

Dropper Post Services

Reverb Factory Service — $150 USD*

200h/400h/600h Service for your RockShox Reverb seatpost

  • Cleaning & visual inspection of your seatpost**
  • Perform full-service (including all seals and Maxima fluids) with RockShox service kit
  • Test full functionality of your seatpost
  • Final cleaning and baseline setup
  • Update firmware for AXS Reverb
     

Submit Service request

 

Taxes, shipping not included. Amount above is authorization amount only. Final quote will be sent after evaluation. 

** If damage is found on a component you will receive a custom quote for the repair 

WARRANTY EVALUATION: Credit Card information will be required to submit all Service Requests. For a warranty evaluation you must attach a Proof of Purchase and product images when creating a Service Request. You will not be charged if the warranty evaluation is approved. See warranty.

 

FAQs

Find answers to frequently asked questions about direct service, including setting up an order, payment, shipping and more.

Visit Service Direct FAQ Page

 

Quarq Service

Zipp Service