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Rider Support

Our FAQS PAGE answers most technical and product questions; however, if you cannot find what you are looking for, we're here to help. Please submit your question through the link below or connect with one of our brand specialists*, and one of our team members will get back to you.

*Our brand specialist's phone numbers are limited to Quarq and Zipp inquiries

I HAVE A QUESTION
SRAM
Road
Mountain
RockShox
Quarq
Toll Free: 1-800-660-6853
International: 1-605-642-2226
Mon-Fri 9am-5pm MDT
Zipp
1-800-231-6755
Mon-Thu 10am-6pm EST, Fri 10am-4.30pm EST

Warranty Assistance

Product warranty evaluations occur with your local dealer or point of purchase. Riders, please contact your local dealer or point of purchase to initiate the claim process. Be sure to have your proof of purchase ready.

Find Your Local SRAM Dealer

Are you a SRAM dealer that needs warranty assistance?

SRAM Dealers may initiate a warranty claim by logging in HERE 

Stickers

Are you interested in stickers? Send a self-addressed stamped envelope with US postage to our address below.

SRAM
Attn: Stickers
1000 West Fulton Market
4th Floor
Chicago, Illinois 60607 USA

NOTE: Replacement product decals are not available at this address.