Overview
Collaborate closely with emerging bicycle brands to position SRAM as a trusted partner and preferred supplier. Provide development and marketing teams with the essential product knowledge and marketing resources they need to confidently spec SRAM components in their builds.
Responsibilities
- Build and maintain strong, long-term relationships with key functional teams at customer organizations, including product development, purchasing/planning, marketing, sales, and executive leadership.
- Apply a consultative sales approach to align customer business needs with SRAM’s value offerings—such as product innovation, promotional support, lead times, and in-market services.
- Deliver compelling product presentations through various formats, including in-person meetings, virtual sessions, ride evaluations, and product updates.
- Monitor and report on customer business performance using available reporting tools.
- Serve as the primary point of contact for managing daily account activities.
- Facilitate effective communication between the build factory, brand teams, and SRAM manufacturing as needed.
- Support forecasting efforts for financial and capacity planning.
- Champion and contribute to continuous improvement initiatives.
- Collaborate with SRAM Product and Marketing teams to shape joint messaging strategies for customer product launches and bicycle sales campaigns.
- Represent SRAM at customer and industry events, including trade shows, product launches, races, and rides.
- Perform additional duties as assigned.
Qualifications
- Bachelor’s degree in business, Supply Chain, Economics, Marketing, or Product Development preferred.
- Minimum of 4 years of experience in sales, product development, or supply chain within the cycling industry preferred.
- Strong organizational skills and ability to manage multiple priorities with timeliness and accuracy.
- Proficiency in value-based selling techniques.
- Demonstrated creativity, tact, and diplomacy in interactions with customers, colleagues, and cross-functional teams.
- High emotional intelligence (EQ) with the ability to empathize and embody SRAM’s Core Values: innovation, passion, integrity, commitment, and collaboration.
- 📍This position is based in São Paulo, Brazil 📍
About SRAM
SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.